Customer Service Representative - Part-time - NW

Job Description

Job Description

Are you ready to elevate your career with an esteemed insurance agency? We are seeking a talented Customer Service Representative to join our team and bring a touch of excellence to our operations. This part-time role offers 20 to 24 hours per week, providing the perfect balance for your schedule.

Key Responsibilities:

• Exemplify exceptional phone etiquette to engage clients with warm and professional greetings
• Enhance your proficiency in data management by updating client information in CRM systems, showcasing expertise in Microsoft Word and Excel
• Act as a reliable point of contact for both prospective and current clients, offering timely and effective support
• Efficiently organize agent appointment kits, demonstrating superior coordination skills
• Facilitate communication with insurance carriers on various matters such as cancellation letters, change requests, and updates
• Showcase your technical prowess by uploading monthly renewals from carriers into the CRM system
• Collaborate with the team on special projects, including the annual open enrollment event, which may require additional commitment, including some Saturdays

Qualifications:

• High School Diploma or GED required
• Proven track record of excellent Customer Service experience
• Prior experience in health insurance, especially in Medicare, is a strong asset
• Proficiency in Microsoft Office and accurate data entry skills are essential
• Strong communication skills, attention to detail, and ability to manage multiple projects
• Self-motivated, well-organized, and adept at working in a fast-paced environment
• Ability to demonstrate patience, kindness, and professionalism with older clients
• Flexibility to work a variable schedule, particularly during peak seasons

Successful candidates must pass a background check and drug screening.

To get a complete list of current Area Temps job openings, please visit our Job Board by using this link: http://jobs.areatemps.com.

Company Description

With over 35 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment. Full-Service Staffing: Every year we match thousands of quality employees with rewarding office, industrial, professional, technical and skilled trades opportunities. City Search Applicant Network: Our interactive centralized network links our six branch locations, providing unprecedented access to over 80,000 personally interviewed and performance-rated applicants. Clients are guaranteed the best candidates - and job seekers have access to the best opportunities - in the Greater Cleveland area. Please copy and paste this link into your browser to visit our Job Board and get a complete list of current Area Temps job openings: http://jobs.areatemps.com.

Company Description

With over 35 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.\r\n\r\nFull-Service Staffing:\r\nEvery year we match thousands of quality employees with rewarding office, industrial, professional, technical and skilled trades opportunities. \r\n\r\nCity Search Applicant Network:\r\nOur interactive centralized network links our six branch locations, providing unprecedented access to over 80,000 personally interviewed and performance-rated applicants. Clients are guaranteed the best candidates - and job seekers have access to the best opportunities - in the Greater Cleveland area. \r\n\r\nPlease copy and paste this link into your browser to visit our Job Board and get a complete list of current Area Temps job openings: http://jobs.areatemps.com.