ISO Quality Management System (QMS) Specialist

PrideStaff is hiring ISO Quality Management System (QMS) Specialist. The objective is to transition the current Quality Management System (QMS) from an outdated framework into a modernized, compliant system that drives Continuous Improvement and Operational Efficiency. Phase 1: Discovery & Gap Analysis (Months 1-3)

• System Audit: Perform a comprehensive audit against the ISO 9001:2015 standard to identify non-conformities.
• Stakeholder Interviews: Engage with department heads to identify where current documentation deviates from actual floor practices.
• Risk Assessment: Pinpoint vulnerabilities within the system using risk-based thinking.

Phase 2: Documentation & Process Overhaul (Months 4-9)

• Streamlining: Replace obsolete manuals with lean Standard Operating Procedures (SOPs) and visual Work Instructions.
• CAPA Integration: Formalize the Corrective and Preventive Action process to address root causes rather than symptoms.
• Document Control: Establish a robust system for revision history and accessibility.

Phase 3: Culture & Internal Auditing (Months 10-14)

• Staff Mentorship: Train employees on ISO requirements and the "why" behind process changes.
• Internal Audit Cycles: Execute regular "mock audits" to maintain a state of permanent audit readiness.
• Management Review: Facilitate data-driven reviews with the Operations Manager to evaluate system performance.

Phase 4: Recertification (Months 15-18)

• Registrar Liaison: Serve as the primary point of contact for external auditors.
• Official Audits: Lead the organization through Stage 1 and Stage 2 recertification audits.
• Sustainability: Finalize a maintenance schedule to ensure the system remains compliant long after the project ends.

Required Methodology & Tools To resolve system gaps as outlined in the job description, the Specialist will utilize: ToolPurpose Root Cause Analysis Utilizing 5 Whys or Fishbone Diagrams to prevent recurrence of issues. PDCA Cycle The "Plan-Do-Check-Act" framework for continuous system evolution. Risk-Based Thinking Identifying potential failures before they impact the customer. Lean/Six Sigma (Preferred) Using Green or Black Belt methodologies to reduce waste in documentation. Export to Sheets Position Logistics & Requirements

• Reports to: Operations Manager
• Pay: $20-$30/hr (DOE)
• Schedule: 20-30 hours/week (Hybrid)
• On-site Requirement: Minimum 16 hours per week in Walled Lake, MI.
• Qualifications: 2-5 years of QMS experience; deep knowledge of the 2015 standard; internal auditing proficiency.

Compensation / Pay Rate (Up to): $20.00 - $30.00