Customer Service Associate - Kosciusko County

divh2Customer Service Associate - Kosciusko County/h2pJob Category: Individual Contributor Requisition Number: CUSTO005569/ppPosted: May 11, 2026/ppFull-Time/ppOn-site/pp1108 S Huntington St Syracuse, IN 46567, USA/ph3Description/h3pstrongResponsibilities:/strong/pulliTakes incoming phone calls and answers customer questions./liliHandles any walk-in customers./liliCollects payments./liliMakes policy changes./liliAssists with claims paperwork that is requested by the claims representatives./liliProvides proof of insurance documents that are requested by clients./liliAny additional duties assigned by management./li/ulpstrongRequirements for Success:/strong/pulliHigh school diploma or GED equivalent./lili1 year of customer service experience./liliProperty Casualty insurance license required or must be able to obtain this license within 2 years./liliProficient in Microsoft Suite./liliStrong communication skills./liliStrong time management and problem-solving skills./liliStrong attention to detail and accuracy./li/ulpstrongIFBI Perks:/strong/pulliAn organization that values work/life balance/liliPaid vacation/sick leave/lili401(k) with match/liliFulltime with a Monday - Friday schedule/liliPotential for a yearly bonus with a possible payout of up to 20% of the salary/liliContests and incentives/liliBenefits eligibility within 30 days of employment/liliNegotiable pay based on level of experience/liliCollaborate in a team environment/liliPaid volunteer hours/li/ul/div