Client Success & Retention Specialist

A financial services provider is seeking a Retention Specialist in Austin, TX to assist clients facing financial hardships. This role involves educating clients about the program, deescalating concerns, and ensuring satisfaction to retain clients. Candidates should have experience in retention, sales, or collections and be excellent communicators. An empathetic approach is crucial alongside the ability to navigate a fast-paced environment. Competitive base salary and comprehensive benefits are offered. #J-18808-Ljbffr