Registration Specialist, ED (Night Shift: 7:00p - 7:00a) - ONSITE

Job Summary Responsible for onsite registration, arrival processes, discharge, and insurance validation, with occasional guidance. Resolves issues related to registration, billing, insurance, and payment of accounts. Key Responsibilities Perform all assigned area functions per departmental guidelines. Execute administrative functions to ensure the department operates according to policies, procedures, and protocols. Ensure all cases are entered accurately and thoroughly into the admissions, discharge, transfer, and billing system. Provide customer service and status updates in the waiting room, in-room, and prior to patient departure. Request payment and provide payment plan information for patient account balances when necessary. Technical Capabilities Documentation (Novice): Ensure all documentation is complete, accurate, thorough, and compliant. Critical Thinking (Novice): Objective analysis and evaluation of an issue to form a judgment. Data Entry (Novice): Transcribe information from the original source into an electronic system according to written and verbal instructions efficiently and accurately. Customer Service (Novice): Focus on customers' needs, anticipate requirements, remain sensitive and responsive. System Knowledge (Novice): Knowledge of the operation and support of the system from the standpoint of computer operations, network operations, and/or technical support. Position Qualifications Relevant Work Experience: Minimum 2 years. Education: High School Diploma or GED. Certifications: None specified. Benefits This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package that may include health, disability, retirement, and/or wellness offerings to enhance your well-being and professional growth. EEO Statement Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled. #J-18808-Ljbffr